Terms and Conditions of Service:
DOCTOR SCOOPER and its employees guarantee the quality, reliability, and professionalism of our services. By accessing and using DOCTOR SCOOPER service, you, the customer, accept and agree to be bound by the terms and provision of this agreement. In addition, when using any of our services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the outlined guidelines, please do not use this service. All below items are predicated based on territory and subject to change at any time:
Access to Property:
By employing DOCTOR SCOOPER, you are granting DOCTOR SCOOPER professionals’ access to designated yard or kennel areas of your property during the designated service date. If our technician is not permitted on your property for any reason or the gate to access is broken/frozen/locked, this occurrence will be noted, and customer may be charged for full price of service or canceled. Technicians are not permitted, nor required to enter a customer’s home. In no circumstances will this be allowed or required of any DOCTOR SCOOPER technician. There are and will be no exceptions to this rule.
Pricing:
DOCTOR SCOOPER pricing is determined based on respective territory. In addition, pricing/promotions are subject to change at any time. Upon beginning services, you accept this condition and will adjust payment accordingly if prices change at any point in time. By ordering regular DOCTOR SCOOPER services, you are authorizing DOCTOR SCOOPER to charge your card following time of service in correlation with your chosen frequency of service and number of dogs. Customer is responsible for providing payment information ahead of first service and will be charged payment in full following at sign up. If card information is not provided, service will not begin. Following initial service, customer is responsible for payment following each recurring service. If payment in full is not received, DOCTOR SCOOPER reserves the right to halt services until payment in full has been received and charged for any additional fees associated with bringing Customer account current.
Service options:
Service options are solely based on territory and services assigned by respective franchise at given time. Service schedule availability can change based on business needs and general workday productivity. You, the customer, are responsible for notifying DOCTOR SCOOPER of any changes in number of dogs, frequency of services, or items needed to provide service are not in good working order. Customer will not hold service provider liable for damaged/broken items (i.e. gate, lock on gate, hose, or hose nozzle). Customer is also responsible for notifying DOCTOR SCOOPER of service cancellation and is required to do so 24 hours before service..
Inclement weather:
In the event of inclement or extreme weather conditions, DOCTOR SCOOPER reserves the right to delay or cancel services out of an abundance of caution. During this time, customer will be notified of such an event and services will be rescheduled or adjusted accordingly.
Aggressive Animals:
If our assigned DOCTOR SCOOPER technician is unable to access the designated yard area due to an aggressive animal presence, service on chosen day will be postponed or canceled. Service may be rescheduled for a later time, but customer will be charged a trip fee equaling up to the quoted cost of service. If an animal bites a technician, the employee will immediately leave the premises to seek medical attention. The yard will be left in “as is” condition and may be considered as Services rendered for that visit. All medical fees will be the Client’s responsibility within a reasonable time frame. Animal Control may be contacted, and/or further actions may be taken depending on the situation. The Service Provider relies on the Client’s assessment of their animal’s temperament. Please consider this for the Service Provider’s safety. The client will maintain accurate and proper vaccination records for its dog(s) and make them available to the Service Provider for inspection if requested or in the event of a dog bite/attack. The service provider reserves the right not to service any yard in which they don’t feel comfortable.
Locked Property:
If the assigned DOCTOR SCOOPER technician is unable to access the designated yard space due to a locked gateway or gateway is not in good working order, and cannot otherwise access a customer’s property, service on chosen day will be postponed or canceled. Service may be rescheduled for a later time, but customer will be charged a trip fee equaling up to the quoted cost of service. Customer will not hold service provider liable for damaged/broken gates.
Governing Law:
These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.
Terms and Conditions of Changes:
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least a day’s notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Terms and Conditions of Intellectual Property:
The Service and its original content, features and functionality are and will remain the exclusive property of POOP 911 and its licensors.
